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| Cotswold Company
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How to buy Furniture online - help and guidance buying online with the cotswold co. Some quick pointers to get you started.
Picking the right store is essential. You need to have an easy to use online furniture store, one which offers you a good range of furniture and gives you all the information you need when chosing a new item for your home.
You need to be able to order safely and securely. Cotswold Company offers this secure ordering service which means your details are safe.
Remember if you need to buy furniture for a small space you should know how small a space it is, so get the tape measure out.
Each room should have a designated use that means you use it primarily for one function. A lounge is for lounging in (watching tv and reading books), a bedroom is for sleeping, a dining room is for eating in. Knowing the function of your room gives you the main piece of furniture. Additional items can be picked after this.
Every item at the cotswold company has a picture. You can view a bigger image to see more detail
For instance on this example page of the plantation chair - we see at (1) there is the option to click for the larger image of the chair. This allows you to see more detail on the chair and the styling.
(2) Shows product details including measurements -
These are usually in the following order: height, width, depth. If not
it will be stated.
(3) Shows details of special offers such as buy two items get extra % off or online discounts available such as promotional codes and offers. For items over £500 finance is often available.
(4) When you have decided this is the right item for you you'll see the add to basket button.
(5) If you want to look at other items you can either search for keywords or catalogue numbers in this area of the site. To shop by room use the left hand menu system.
(6) When you've added items to the basket and are ready to pay for the
items you can click the check out button.
What payment methods are acceptable?
Online they accept Visa, Mastercard, Delta or Switch. Your card will not be debited until the item is leaving the warehouse.
You can track your order via the website too.
Returns policy:
Should your order disappoint you in any way, simply return the items*
within 21 days and they will either replace the item or refund you fully
and immediately upon receipt of the goods. There are printed instructions
for the return procedure included with every product. This guarantee does
not affect your statutory rights.
*They regret that items requiring self-assembly may only be returned for
refund or replacement after satisfactory delivery if the item is faulty.
This means if you buy something and decide it doesn't go with your existing
furniture you can return it for a full refund.
